APS6 Senior case manager

The Role: APS6 - Senior Program Officer/Team Leader

Location: Canberra, ACT or Brisbane, QLD

Start Date: ASAP

Contract Length: 6 months initial contract with possible extension

Pay: $65 - $70 per hour + super

Hours: Full time with hybrid model

As a Senior Program Officer, you will operate with limited direction to lead a team of Case Managers within the client. You are the bridge between complex legislation and real-world program administration, ensuring your team delivers accurate, evidence-based results while maintaining high-level stakeholder relationships.

Key Responsibilities

• Lead, mentor, and motivate a team of Case Managers; take responsibility for the team’s output and professional development.
• Oversee daily operations, provide quality assurance for info requests, and handle escalated/complex policy enquiries.
• Ensure program administration stays consistent with current legislation and manage program agreements.
• Prepare high-quality briefs, reports, and correspondence for the Department.
• Build and maintain productive relationships with internal and external partners.
• Contribute to broader section planning and reporting processes.

Key capabilities include:

• Broad understanding of the Australian health system.
• Strong quantitative and qualitative skills to inform sound, evidence-based decision-making.
• Expert organisational skills to manage competing priorities and meet tight deadlines.
• Exceptional oral and written skills for drafting briefs and leading team collaborations.
• Ability to think strategically and innovatively to solve problems independently.

Eligibility:

• Candidates must be Australian citizens to be eligible to apply.
• Hold an active police check or baseline clearance

Benefits of Contracting with Randstad:

• Access to benefits platforms with discounts at major retailers
• 3 weekly pay runs
• Exclusive access to roles before they go to market
• Employee assistance programme, including counselling services

If you would like to be considered for these roles, this is a great opportunity to tell Randstad about you. Please click “Apply Now” to submit your current resume.